Frequently Asked Questions

Answer all of your questions

For Parents & Students

Our services are 100% FREE. We don't charge any fees to parents or students who request tutor from us. Instead, we only charge our tutors 50% of the 1st month tuition fees as tuition agency fees.
All of our tutors are required to send us the relevant certificates including O-Level and/or A-Level results for verification. We also will conduct phone interview with our tutors to ensure that all the tutors are specialised in the subject they teach.
It is very easy and simple to request tutor from us. You may either fill up Request Tutor Form or drop us a message to advise us the subject and level and other details of tuition you need. Alternatively you may call us directly at our hotline, our friendly tuition coordinators team will be happy to serve you and help you find the best suitable tutor after we understand your requirements.
Yes, we will provide you with another tutor if you find the tutor is not very suitable for you due to whatever reason. However, the parents or the students still have to pay all the lessons which have been completed.

For tutors

We welcome all tutors to join us as tutors especially the full time tutors or MOE school teachers. If you are passionate about teaching and specialised in any subject, please join us as tutor. The minimum qualification is A-Level.
You may choose to fill up the form of Join As Tutor or SMS us your details including Name, Age, Race, Nationality, Highest Qualification, Subjects or Level specialised, No. of years tuition experience, Location, etc.
After we receive your application, we will contact you for verification and understand more about your teaching methods etc. We will send tuition assignments to our registered tutors for any suitable tuition assignment.
We as the tuition agency will charge the tutors 50% of the 1st month tuition fees. For example, if the tuition rate is $40 per hour, and the tuition assignment is 1 lesson per week and 2 hours per lesson, hence the tuition fees for 1st month will be 2 hours x 4 lessons x $40 = $320, for this case the agent fees will be 50% x $320 = $160. We will collect the agent fees from the parents directly once tutor complete the 2nd lesson. From 3rd lesson onwards, all the tuition fees with full amount will go to tutors directly.