TERMS & CONDITIONS
Tuition Solution, as the leading home tuition agency in Singapore, is providing tuition matching services between parents/students and our registered tutors. Any tuition services provided by Tuition Solution or our registered tutors is subjected to the conditions below.
It’s FREE of charge to register as tutor with Tuition Solution. But tutor must have minimum qualification of A-level or diploma and 2-3 years of tutoring experience. Tuition Solution reserves all rights to reject your registration. Tuition Solution will interview the tutor over the phone to complete the registration.
Our registered tutors are strongly encouraged to send Tuition Solution the scanned copies of certificates / NRIC via email or upload via Tutor Registration Form which will give tutors higher chance of getting tuition assignment from Tuition Solution.
Our registered tutors shall accept and allow Tuition Solution to send you tuition assignment via SMS or email. When tuition assignment is received, you may choose to reply according to required information if you are interested. Delayed or late reply will lower the chance of getting the tuition assignment. However if you are not interested, you may just ignore the message.
Tuition Solution will charge tutor one-time commission as we help tutors to find tuition assignment, it is 50% of tuition fees for the first month. The commission will be collected from parents/students after the 2nd week of tuition. For example: If there are 4 lessons per month, every lesson is 2 hour, tuition rate of $30/hour, then commission is 50% x (4 lessons x 2 hours x $30) = $120. Parents/students will have to pay tutors the tuition fees for the remaining 2 lessons ($120). From 2nd month onwards, parents/students will pay tuition fees to tutors directly.
Tuition Solution will select the best suitable home tutor for parents/students according to the requirements and preferences especially tuition rate in Tutor Request Form. Once parents/students accept the quoted tuition rate from Tuition Solution, parents/students are not allowed to re-negotiate the tuition rate with the tutor without Tuition Solution’s knowledge.
Tuition Solution’s tuition service is FREE of charge for parents/students. But Tuition Solution will charge tutor 50% of the 1st month tuition fees as commission. The commission will be collected from parents/students after the 2nd week of tuition.
Place of Tuition
If parents/students would like to have tuition at the tutor’s residence or other locations agreed by tutors, parents/students shall pay tuition fees in advance.
Once parents/students agree and accept the tutor assigned to your tuition assignment, parents/students shall adhere to the date/time of the first lesson arranged by Tuition Solution. Parents/students can check the tutor’s NRIC and certificates in 1st lesson.
Cancellation of tuition lesson
Parents/students shall inform our tutors as early as possible if they would like to cancel or postpone the tuition due to urgent appointment. However if parents/students cancel or postpone tuition less than 2 hour before the scheduled time, parents shall be liable to pay the tutor the transportation fees $20.
Tuition Quality Check
Tuition Solution will closely monitor the tuition quality to ensure that our tutors are delivering the best quality tuition so that the students can improve the academic results as fast as possible.